CAN YOU PRINT ME CUSTOM GARMENTS, STICKERS AND OR ANYTHING WITH A GRAPHIC ON IT?
Yes, I am a commercial printer and welcome the business. See the "CUSTOM SCREENPRINTING" area of my site for more info or message me directly using the contact form in the navigation bar.
HOW DO I EXCHANGE AN ITEM?
Easy, send me a message using the contact form in the navigation bar. Let me know what you'd like to exchange and as long has you HAVE NOT washed the garment and it has no stains or dirt, I'll send it to you once the item is received on my end.
There are no refunds. All sales are final.
MY SHIRT OR ITEM HAS PRINTING THAT HAS FLAKED OR CRACKED, WTF?
If this has happened after the first wash, use the contact form in the navigation bar and let me know and I'll replace the item or issue you a refund. Printing is an art and sometimes things happen that are out of my control, but I'm happy to make it right.
If this has happened after the first wash, it's just the nature of the art / type of ink. Unless the ink is noted as "discharge," the print will become worn, which is favorable style.
I BOUGHT AN ITEM FROM YOU AND I PAID CREDIT CARD. WHAT IS UP WITH CHARGING 10% ON TOP OF THE ORDER.
When paying with credit card in a live, pop-up setting, I charge ABQ sales tax 7.3125% plus a 2.8% CC fee. This is posted in my tent or booth wherever I vend. When coming to a farmers market or pop-up show, though most vendors take CC, we encourage cash. Thanks!
HOW SHOULD I WASH MY T-SHIRT
Most of my garments are 100% pre-shrunk cotton. That means that they will not shink if you wash on warm or cold and hair dry.
If you wash on hot and dry on hot, that shit is gonna shrink.
For my synthetic items, tri-blends, or some heather's these typically do not shrink, but you should still air dry these items too. Specifically anything that is a tri-blend or 100% combed polyester.
ALWAYS TURN YOUR SHIRT INSIDE-OUT BEFORE WASHING TO ENSURE EXTENDED PRINT LIFE!
I'M AN ABQ LOCAL / NEW MEXICO RESIDENT. I WANT TO JUST PICK MY ITEM UP. HOW DO I AVOID SHIPPING?
Use discount code "pickupstickup" when checking out. If you chose to do this, your order will be available for pick-up at Aces Tattoo located at 2737 San Mateo Blvd NE ABQ, NM 87110.
I AM A MERCHANDISER AT A RETAIL LOCATION AND I'D LIKE TO CARRY SOME OF YOUR PRODUCT. HOW DOES THAT WORK?
First, thank you for your interest in Metal The Brand. You will reach out to my Retail Manager Andres at [email protected] or send a message through the contact form in the navigation bar.
Whole sale prices are the most economical which will give you the larger percentage from a sold item. Typically 50/50. Stickers are only avail at wholesale, no consignment.
I ORDERED ITEMS FROM YOU, WHEN SHOULD I EXPECT THEM?
I typically go to the post office every Monday afternoon. If you need the item to arrive at a certain date, let me know in a note at check out, or contact me using the contact form in the navigation bar. During holiday season, rush shipping is available upon request and I'll make a point of getting packages out next day or day after next.
WHAT IS YOUR PHYSICAL ADDRESS?
Metal The Brand PO BOX 36795, ABQ, NM 87176. Or stop by Aces Tattoo at 2737 San Mateo Blvd NE and I'm there M - F 11 a.m. to 8 p.m.
I CAME TO THIS SITE FOR FOOD ZIAS AND I'M CONFUSED WHAT THIS METAL BUSINESS IS ALL ABOUT. EXPLAIN?
My artist name and nickname in the touring music / entertainment industry is Metal. It has stuck for over a decade and when I'm not in this state, that's how people refer to me. I've earned it. Have you earned your name?
YO, USING THE NATIVE ZIA SYMBOL WITHOUT COMPENSATING THE ZIA PUEBLO IS FUCKED UP, DUDE. HOW DO YOU SLEEP AT NIGHT?
Easy, I've called David Pino two times and he has not returned my voicemails in which I say, "I'm an Albuquerque local, Polish American decent using the symbol in my art and I'd like to donate to your youth education fund for the use of it." Their website, zia.com, doesn't have a contact form or email address, only a phone number. In the future, if and when we connect, I'll redesign their website free of charge and implement something that will help educate, communicate and organize information to the world.